About MSI

Multi-Service Industries Inc.

Your trusted Food Service Equipment Agent, representing nationally recognized equipment manufacturers in the New York Metro Tri-State Area. We are dedicated to connecting you with the industry's leading equipment brands, bringing deep product knowledge, regional expertise, and a commitment to service that sets us apart.

Our Story

Multi-Service Industries Inc. has stood the test of time. Our business builds relationships — the rest will follow. Our goal is simple, continue building relationships with our manufacturers, customers, and collaborators — relationships built on trust, honesty, and friendship. It is our belief this is key to our existence.

Understanding the importance of experience, MSI has assembled a portfolio of industry-leading manufacturers to help us achieve our number one goal of increasing our clients' profitability.

Our focus has always been to exceed the needs of our customers by providing an outstanding experience while helping you grow your business.

What We Stand For

Expertise

Decades of combined experience in foodservice equipment and the industries we serve.

Relationships

We build lasting partnerships with manufacturers, dealers, and operators alike.

Service

Responsive, knowledgeable support from first contact through installation and beyond.

Brands We Represent

World-class foodservice equipment from the MVP Group family of brands.

Axis Equipment

Axis

Delivers professional-grade equipment built for consistency and efficiency at a competitive price, giving dealers a reliable, high-value line that is easy to sell.

Complete Product Lineup:

Mixers (immersion, countertop, and floor models), slicers, dough rollers, dough sheeters, gas vertical broilers (shawarma / gyro), pasta cookers

Ikon Cooking Equipment

Ikon Cooking

Durable, performance-driven cooking solutions built for consistency and everyday kitchen demands, giving dealers a strong line that balances capability and value.

Complete Product Lineup:

Fryers, hotplates, salamanders, radiant broilers, gas and electric griddles, ranges, convection ovens

Jet Tech Warewashing

Jet-Tech

Offers compact, energy-efficient ware-washing equipment designed for precision cleaning in space-constrained environments, giving dealers a versatile line that fits a wide range of operator needs.

Complete Product Lineup:

Under-counter dishwashers, glass washers, door-type dishwashers, ventless dishwashers, low-temp and high-temp

Kool-It Refrigeration

Kool-It

Refrigerated merchandising solutions designed for everyday performance and strong value, giving dealers a competitive line that meets a wide range of operator needs.

Complete Product Lineup:

Commercial refrigeration, open air merchandisers, flat glass display cases, glass sliding door coolers and freezers

Kool-It Infinity Refrigeration

Kool-It Infinity

Quality-built commercial refrigeration designed for reliable, everyday performance in demanding kitchen environments, giving dealers a strong value-driven line with features that support long-term use.

Complete Product Lineup:

Upright refrigerators and freezers, work-top units, undercounter units, sandwich prep tables, mega-tops, pizza prep tables, back bar equipment

Primo Food Prep Equipment

Primo

Dependable foodservice equipment designed for everyday commercial use, delivering consistent performance and strong value across a wide range of operations.

Sierra Heated Merchandisers

Sierra

A robust line of slanted heated merchandisers designed to maintain ideal serving temperatures while showcasing food with strong visual appeal, giving operators a dependable solution for high-volume environments.

Hydra-Kool Refrigerated Display Cases

Hydra-Kool

A premier manufacturer of food merchandisers for any Retail or C-Store application. Combining cutting-edge engineering, innovative technology and best overall value in our industry, we offer solutions through an exceptional range of refrigerated display deli and bakery cases in the new flat glass or traditional curved glass design.

Complete Product Lineup:

Island Displays, End Cap Display, Bakery Cases, Deli Cases, Gelato Cases, Glass Door Wall Type, Open Display Merchandiser, Seafood Cases

Pizza Solutions

Build the Pizza Platform for your menu & goals.

Partner With Us

Expand Your Market Reach

At MSI Inc. we do more than just take orders. We accelerate market penetration for leading manufacturers. As a premier Food Service Equipment manufacturer's representative firm, we provide brands with an instant, high-performing sales infrastructure, established industry relationships, and deep local market expertise.

We are selectively expanding our line card — let's build a mutually profitable partnership.

Why Manufacturers Choose MSI Inc.

Established Networks

Decades of combined relationships with key distributors, dealers, and major end-users in our territory.

Aggressive Field Sales

A dedicated outside sales team committed to growing your brand.

Full-Service Inside Support

Proactive customer service, technical support, and quotation management to keep your customers satisfied.

Marketing & Training Support

Decades of marketing experience, distributor training seminars, and trade show exhibitions to elevate your brand.

Our Territory & Capabilities

MAFSI 3 — NY Metro Tri-State Region

Let's Discuss a Partnership

We protect our existing partners and only take on non-competing, complementary lines. We are interested in hearing from you. Kindly complete the inquiry below or feel free to reach out directly.

Ann Marie Reed — (631) 889-9622

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